Please call our main number, 978-927-4800, between 8:00 am and 5:00 pm Monday through Friday to schedule an appointment at any one of our five offices. Existing patients, who have an account, may also use PATHway (our patient portal) to request an appointment.
Standard Office Hours
Monday - Friday: 9:00 am - 5:00 pm
Please note: Emergencies and deliveries do occur and occasionally cause delays in our schedule. We always try our best to honor your appointment time. If we are delayed, we will try to notify you, giving you the choice of rescheduling or being seen by another provider.
What if I need to cancel my appointment?
If you cannot keep a scheduled appointment, please give us at least 24 hours notice so that someone else may use your appointment time.
There may be a $25 charge for appointments that are cancelled without 24 hours' notice.
What if I have to reschedule an appointment?
If you must change an appointment, please let us know as early as possible so that we may offer the open time to another patient.
What if I am not available during standard office hours?
Some of our providers do offer earlier and later appointments.
Do you offer walk-in appointments?
Due to the high volume of patients we see each day, we are unable to accept walk-in appointments.
What if there is inclement weather?
If there is snow or other inclement weather forecast, please call our Inclement Weather phone number at 978-232-5536.
What if I have an urgent question or concern?
If you have an urgent question or concern during our office hours, you will be transferred to speak with one of our highly-skilled Call Nurses. They have immediate access to your electronic medical record and are in constant communication with our physicians and midwives.
If you need to reach us after regular office hours, please call our main number (978-927-4800) and our Answering Service will assist you. If your call is urgent, they will have the provider on call contact you directly.
Please note: If you are having a medical emergency, please call 911.
Will I see the same physician or midwife every time I come in?
Our providers work together to ensure that our patients can be seen and cared for in the most effective possible way. This means that we cover for each other so someone is available to you at all times. Because all of your medical records are electronic, each provider has access to current information for every patient in our practice. If your regular doctor or midwife is not available, you can make an appointment with another of our providers and trust that you will receive the same knowledgeable and expert care.
What should I expect on my first appointment?
New appointments generally require more time than established patients, as we need to learn about your medical history and current concerns in order to provide you with the best possible care. You will find New Patient OB and GYN forms on the “Forms” page of this website; please print them out and complete them prior to your appointment in order to help our providers stay on schedule. If you’re unable to do so, please arrive 15 minutes prior to your appointment. Your help and cooperation is greatly appreciated.